Country Overview

India’s commitment to financial inclusion goes back several decades and has been led by the Reserve Bank of India (RBI) and the Indian government. In the last decade, the RBI and the Indian government have introduced several policies that seek aggressively expand access to formal financial services, especially banking services, for low-income, rural residents. Though a variety of entities such as mobile phone companies, retailers and cooperatives have entered the financial services market in India, the government and the RBI have primarily directed financial inclusion through policies and directives to private and public banks. India’s financial markets have been historically bank-led. Read More

FII-India-Wave-One-Survey-Questionnaire (English)Download
FII India Wave One - G2P Study QuickSights ReportDownload
FII India Wave One - Wave Report: Financial Services Use and Emerging Digital PathwaysDownload
FII India Wave One - Country Comparison ReportDownload
FII India Wave Two - Wave ReportDownload

Key Metrics

Source: FII Survey of India, conducted October 2013-January 2014; sample size=[45,024]

Mobile Phone
Mobile PhoneTotalMaleFemaleUrbanRural
Own Mobile Phone50%68%31%64%43%
Own or Can Borrow Mobile Phone85%89%81%91%82%
Own Sim Card36%54%17%49%30%
Own or Can Borrow Sim Card82%86%77%88%78%
Bank Accounts
Bank AccountsTotalMaleFemaleUrbanRural
Own Bank Account47%55%39%56%43%
Own or Have Access to Bank Account48%56%39%57%44%
Active Bank Account User (Past 90 Days)25%32%18%35%21%
Mobile Money Use
Mobile Money UseTotalMaleFemaleUrbanRural
Have Ever Used MM0.3%0.4%0.1%0.4%0.2%
Active MM User (past 90 days)0.2%0.2%0.1%0.2%0.1%
Registered MM User0.2%0.2%0.1%0.2%0.1%
Registered Active MM User0.1%0.1%0.1%0.1%0.1%